Terms of Use

RenovAI is international B2B software-as-a-service (SaaS) for contract management, renewals, collaboration, marketplace features, electronic signature, OCR, and AI-assisted workflows. The Service is delivered online; you do not purchase ownership of the software.

Subject to a valid subscription and these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform for lawful internal business purposes of your organization, within your plan limits.

Nothing in these Terms transfers ownership of source code, architecture, models, databases, documentation, trademarks, interfaces, algorithms, system prompts, APIs, or any other RenovAI assets.

You must provide accurate registration information and keep credentials confidential. You are responsible for activity under your account.

The email that registers and/or pays is the billing owner and administrator, with authority to manage contracts, companies, team, billing, and settings. Invited members act under permissions you assign; the administrator is responsible for the organization’s use.

You represent that you have legal capacity and, if acting for a company, authority to bind that company.

All IP in the Platform — including software, code, designs, logos, the RenovAI name and marks, databases, business rules, ML/prompts, documentation, and improvements — remains owned by RenovAI or its licensors and is protected by applicable copyright, trademark, and related laws worldwide.

Without prior written consent you may not: (a) copy, modify, reverse engineer, decompile, or attempt to extract source code; (b) create derivative works; (c) remove proprietary notices; (d) rent, sell, sublicense, or redistribute the Service outside your organization; (e) scrape or bulk-extract the Platform beyond official APIs; (f) register confusingly similar marks or domains; (g) use Platform data or outputs to train competing models or products.

Unauthorized use may result in civil and criminal remedies, including damages and injunctive relief.

You retain ownership of contracts, documents, and other content you upload (“Customer Content”). You grant RenovAI a worldwide, non-exclusive license to host, process, transmit, display, and back up Customer Content solely to operate, secure, support, and improve the Service.

You warrant that you have all rights and legal bases needed to upload Customer Content and that it does not infringe third-party rights or law.

Suggestions and feedback may be used freely by RenovAI to improve products without compensation or attribution, and without granting you rights in the Platform.

OCR, AI summaries, recommendations, ROI tools, alerts, and e-signature are operational aids. They are not legal, tax, accounting, or financial advice and do not replace qualified human review.

AI/OCR outputs may be inaccurate or incomplete. You alone are responsible for verifying results before relying on them.

As permitted by law: (a) you may use outputs generated from your Customer Content for internal business purposes; (b) we do not warrant that outputs are copyrightable or free of similarity to third-party material; (c) we do not use Customer Content to train public third-party models except as needed to provide the Service or via aggregated anonymized analytics where allowed.

Electronic signatures depend on applicable law between the signing parties. RenovAI provides technology; validity and authority of signers remain the parties’ responsibility.

You must use the Platform lawfully. Prohibited conduct includes illegal activity, IP or privacy infringement, malware/spam, bypassing plan limits or security, unauthorized penetration testing, building a substantially similar competing product from the Platform, and misrepresenting signing authority.

We may investigate, suspend, or terminate accounts and report unlawful activity.

Prices and limits are as published or agreed commercially. Paid plans are billed via Stripe or another processor. Applicable taxes may apply.

Failed payment, chargebacks, or past_due/unpaid/cancelled paid status may suspend access until resolved.

Cancellations and changes follow plan and billing-portal rules. Unless required by law or a published policy, fees for started periods are non-refundable.

We use reasonable efforts to keep the Platform available and secure. Maintenance and outages may occur. We do not guarantee uninterrupted or error-free operation.

Keep your own backups of critical documents. Retention after account closure follows the Privacy Policy and law.

To the fullest extent permitted by law, the Platform is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, or non-infringement, except warranties that cannot be disclaimed.

To the fullest extent permitted by law, RenovAI is not liable for lost profits, lost opportunity, indirect, incidental, special, or consequential damages, or losses from decisions based on alerts, OCR, AI, or reports, or from third-party services (cloud, Stripe, AI providers, internet).

Except for fraud, willful misconduct, or liability that cannot be limited, our aggregate liability for any claim is limited to fees you paid us in the 12 months before the claim, or USD 200 if you are on a free plan.

Mandatory consumer protections apply where they cannot be waived.

You will defend and indemnify RenovAI and its officers, employees, and partners against claims arising from Customer Content, misuse of the Platform, violation of these Terms or third-party rights, disputes between contract signers, or your data-controller obligations.

Each party will protect the other’s confidential information obtained through the Service, except when disclosure is required by law or the information is public through no fault of the recipient. This survives for three (3) years after termination, or longer if required by law or the nature of the secret.

Personal data is processed under the Privacy Policy. Typically you are controller of third-party data you upload, and RenovAI is processor when providing the Service; RenovAI may be controller for account and billing data.

You are responsible for lawful bases and notices to individuals whose data you upload.

The Platform may integrate payment, auth, storage, AI, and email providers. Their terms may also apply. We are not fully responsible for failures outside our reasonable control.

You may stop using the Service and cancel paid plans via the dashboard or billing portal.

We may suspend or terminate for Terms violations, security risk, legal order, non-payment, fraud, or abuse. On termination the license ends. IP, liability limits, indemnity, confidentiality, and dispute clauses survive.

We may update these Terms. The current version is published at https://renovai.lat/terms. Material changes may be notified by email or in-app. Continued use after the effective date constitutes acceptance. If you disagree, stop using the Service and cancel.

These Terms are governed by the laws of Brazil, without regard to conflict-of-law rules, unless mandatory local law requires otherwise for your jurisdiction.

Courts of São Paulo, State of São Paulo, Brazil, have exclusive jurisdiction, except where mandatory consumer or local venue rules apply.

If you operate primarily outside Brazil, contact us for a written addendum before enterprise contracting.

If any clause is unenforceable, the rest remains in force. Failure to enforce a right is not a waiver. These Terms, the Privacy Policy, and plan terms are the entire agreement on Platform use.

You may not assign these Terms without our written consent. We may assign to an affiliate or in a corporate transaction.

Contact: contact@renovai.lat · Support: support@renovai.lat · https://renovai.lat